Returns

At Timeless Always, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a hassle-free return policy to make things right.

Returns and Exchanges:

We accept returns on all non-final sale items within 14 days of the delivery date. To be eligible for a return or exchange, the item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

To initiate a return or exchange, please email us at info@timelessalways.com with your order number and reason for the return. Once approved, we will provide you with a return shipping label and instructions on how to proceed.

Please note that shipping charges are non-refundable, and customers are responsible for the cost of return shipping. Refunds will be issued to the original payment method used for the purchase within 7-10 business days after we receive the returned item.

Final Sale Items:

Items marked as final sale are not eligible for returns or exchanges.

Damaged or Defective Items:

If you receive a damaged or defective item, please email us at info@timelessalways.com within 48 hours of receiving your order. We will work with you to resolve the issue and provide a replacement or refund if necessary.

International Returns:

For international orders, the customer is responsible for any customs fees, taxes, or duties associated with the return shipment. We recommend using a trackable shipping service and purchasing shipping insurance as we are not responsible for lost or damaged returns.

If you have any questions or concerns about our return policy, please don't hesitate to contact us at info@timelessalways.com We are always here to help.