FAQ

Find quick answers to common questions about our products, shipping, and more.

Do you ship internationally?

Yes. We ship worldwide

What couriers do you ship with?

USA orders: Shipped vie UPS
Worldwide orders: Shipped via DHL

What size should I order?

All our items are listed in men's sizes unless specified otherwise. To ensure the perfect fit, please check the size charts available on each product page.

How should I wash my items?

Our clothing is pre-shrunk for a comfortable fit, even after washing. Due to the garment-dyed process, colors may bleed slightly during the first few washes. To avoid any color transfer, we recommend washing your items separately initially and with similar colors thereafter.

Do you accept returns or exchanges?

  • USA Returns:Ā Please visitĀ ourĀ Return page.
  • International Returns:Ā toĀ process an international return, please emailĀ info@timelessalways.comĀ with your order number or full name in the subject line.
  • Items must not be worn, washed or damaged.
  • After 14 days, we will no longer accept returns or exchanges.

Will I be charged customs?

We assure you that there will be no extra fees for duties or taxes at checkout.

Ā How long is the shop open for?

We pride ourselves on offering exclusive and unique products. Once they're sold out, our site will close until new items become available.

Do orders ship in pieces or altogether?

To minimize shipping costs, we ship all items in your order together.

Can I modify an order once I've placed it?

We receive a large number of orders, so we cannot guarantee that we can make changes to your order. However, you can always email us at info@timelessalways.com, and we will try our best to assist you with any modifications.

Why has someone received their order and I havenā€™t?

Shipping times may vary depending on your location. Customers in Canada and the US can generally expect faster delivery than those in other regions like Asia, Europe, and Australia/New Zealand.

How long will it take to receive my order?

For fullĀ Shipping info ,Click here.

Will certain items ever be restocked?

At our store, we thrive on keeping things fresh and unique! If you spot something you love, seize the opportunityā€”once sold out, we usually do not reintroduce past items. However, if thereā€™s strong demand for a particular product, we may bring it back just for you! you can also email us and tell us what item you want at info@timelessalways.com

Stay updated by subscribing to our newsletter at the bottom of the homepage or enabling back-in-stock notifications on the product page.